Orientation tour

We get to know your destination in order to give you all the information you might need.

• Over the phone: relocation questionnaire and walkthrough.
• Itinerary of places to visit.
• Destination guide, city maps, places of interest (shopping, schools, hospitals).
• Guided visit: we will show you all the nearby schools, churches, health clinics, entertainment services, etc.
• Satisfaction questionnaire: tell us your experience with our service. Our HR team will receive your feedback directly.

School search

• Phone interview: tell us your questions and needs when it comes to education.
• Assessment and recommendation of the best schools in the area according to your needs.
• Visits to selected schools (by appointment).
• Guidance related to administrative procedures and legal paperwork.
• Transportation of the student to admission tests.
• Guidance in registration after enrollment.

House search

• Client interview: tell us your needs for a new home.
• Budget check with client or HR department.
• Scheduling of visits to selected properties.
• Advisory on pros and cons of selected properties.
• Contract negotiation on the winning property, under the client’s specifications (properties that don’t fit under the client’s contract specifications will not be selected).
• Testimonial pictures on the state of the property at the time of delivery.
• Internal check (water, power, gas).
• Welcome basket on the day of your arrival.
• Negotiation of security deposit once the contract is ended.

Setting up your home

• Pricing information (cable, phone, broadband).
• Contract set-up (cable, phone, broadband).
• Contact with a local locksmith to change the locks on the property.
• Scheduling of driver license test.
• Contract set-up for other services like drinking water delivery, gas and other utilities.
• Scheduling of new bank account application.

Learning the language

• Information on local language schools.
• Scheduling of placement test.
• Scheduling of classes.

Contract management

• List of all expatriates integrated within the organization (for companies).
• Contact of employees a month before the end of their contract in order to deliver or renegotiate the rental property, as well as its repairs.
• Informing property owners a month before the end of the contract, as well as renegotiation.
• New contract negotiations and fair repricing evaluation.
• If the property is to be vacated, negotiation of security deposit.

Immigration services

We work with experts in order to facilitate one of the hardest procedures of relocation.

Pet relocation

We can coordinate every step of the process to make your pet’s trip the safest possible.

Continued support

When moving to a whole new place, some questions may arise, that’s why we offer our continued support service to help during your family’s adaptation period. This service is essential during the first two months after relocation. We can help you with:

• A personal consultant during the time of service.
• 24-hour phone assistance for emergencies. During office hours, we can assist you with any other matter.
• 10 hours of in-person support every month. Transportation, paperwork assistance, etc.